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Shipping Information

Delivery 

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Delivery will usually take 3-5 days if you are in UK Mainland  (not including weekends or Bank Holliday)

We can deliver to Europe & USA  at standerad shipping rates.  (Please enquire first) Delevery will be from th

Delivery Charges - Standard delivery costs

The standard charges on this website is for packages sent to UK mainland - 

Additional charges may apply if your address is outside of UK Mainland area, (but not always) so please ask us, especially if you are in Europe & USA because we can get the goods delivered from your area mostly at standered shipping rates within days of your order. 

In the event you have purchased goods and paid the incorrect postage costs, your sales status in your log-in area will say incomplete. Your package will be held until the full payment is paid.

Lost Packages

Please inform us immediately if your package doesn't’t arrive with in 7 days of payment . Your order will be immediately investigated with Head Office Dispatch. 

Damaged Goods

If your goods are visibly damaged ie open or visibly damaged boxes then please report it to the courier company asap or do not accept the package. It has been damaged in transit.

Returns

If you have an item to return. Please do not send the item back without firstly obtaining an RMA number and a return address will be emailed to you.

Please fill in the online returns RMA form in the Returns Tab in the CUSTOMER SERVICE​ section at the bottom of all pages. That RMA number will be applied to your return process.

GUARANTEE AND RETURNS POLICY

We are confident our customers will find our products satisfactory in every way. Your complete satisfaction is our number 1 priority, so if for any reason, you are not completely satisfied with any Herbalife product purchased from us then simply return the 
unused portion of the Herbalife product within 30 days from the date you purchased the 
product from us in it's original Herbalife container.

*PLEASE NOTE PACKAGE, HANDLING & SHIPPING CHARGES ARE DEDUCTED FROM REFUND 


Non VAT - International Countries including GB Overseas, ie  Ireland, Guernsey, Jersey, etc 

If you live outside of UK mainland and you are interested in purchasing from us. Please contact us first before you make the order so we can calculate the postage costs for the size & weight of your goods dilevered to your area, it may not be any different to normal UK costs but please ask first.  Please bare in mind additional postage costs may apply to your region. Gifts and discounts will be available instead. If you need to find out more please email us and we will be happy to help.

 If you need any help please email us sales@weightloss-nutritionclub.co.uk

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